Stops in Spotify Advertising’s product development process to make organized chaos less chaotic TL;DR This is a relatively longer write-up, so I want to offer the following up-front: Within your product development process, introducing phase gates — hard stops throughout that ensure agreement and alignment — can be the magic…

They say timing is everything in order to experience the best that life has to offer. But the irony is that we often don’t know it until it’s too late, for the things that signal to us ‘this is the right time!’ …

Healthy employee mobility in larger organizations is critical to creating shared ideas and best practices across disparate teams. However, mobility for leaders requires extra rigor to ensure existing best practices, product knowledge, and team culture at large are permeable to your own experience, expertise, and fresh new perspective. Framed as…

Design critiques (crits) are a fundamental part of the design process. When done well, sharing design work with other creatives is the most reliable way to strengthen it between time spent validating with customers. Here’s my playbook for creating a healthy design crit environment for your team. 1) Ground with…

Intuit’s Framework for a Scaled Design System — Frameworks are necessary for companies to operate at scale. A thoughtfully crafted and fully adopted design system serves as a powerful framework for organizations with multiple apps and services, consumed across multiple platforms, by millions or even billions of people. As a framework, a design system ensures: Products coexist in…

That headline is probably a little gut wrenching to read. I thought it would be hard to type but it was actually relieving more than anything. This has been one of the longest, most emotionally trying weeks for me and Jennifer but today we’re resting easier. Dr. …