The Product Designer of 2025: Five Evolutions Shaping Our Future

Leonardo De La Rocha
6 min readDec 24, 2024

--

As I kick off two weeks of intentional disconnect from work (a gift from SimplePractice for which I’m deeply grateful), I’ve been reflecting on the Design industry’s trajectory as we approach 2025. From my own experience as a Design leader and with the help of a fantastic network of peers from whom I continually learn — I’ve observed how our product design teams are evolving in response to increasingly complex user needs, emerging technologies, and business demands in SaaS and B2B spaces.

This evolution isn’t just about adapting to change — it’s about actively shaping the future of product design in ways that serve both business goals and human needs across five key dimensions that will reshape how we approach product design.

1. The Rise of the Full-Stack Product Designer

Gone are the days when product designers could focus solely on interfaces and interactions. Today’s most effective designers are expanding their capabilities to include content design — becoming true “full-stack” product designers. At SimplePractice, we’ve begun to see firsthand how integrating content design skills into the product designer role creates more autonomous, efficient teams. This evolution isn’t just about adding another skill — it’s about understanding that content is not just words on a screen, but a fundamental part of the product experience that shapes user behavior and outcomes.

In practice: Have your designers own one critical content component (like onboarding flows or error messages) end-to-end each sprint. Build a shared content design system that grows with each project. Pair Content and Product Designers to learn from one another and fill skill gaps with authentic, human connection. Shout out to Katy DiNatale from my team for pushing us forward on this designer collaboration initiative.

2. The Business-Savvy Design Leader

While expanding individual capabilities is crucial, the next evolution focuses on how we lead and measure success. Design managers must evolve beyond craft leadership to become strategic partners in business growth. This means developing a deep understanding of business metrics and helping their teams connect design decisions to measurable outcomes. When designers understand the business impact of their work, they become more valuable partners in product development. This evolution requires a new kind of design leader — one who can speak both the language of design and the language of business with equal fluency.

In practice: Create monthly design impact reviews where teams present their work through the lens of business metrics. Partner designers with product managers to develop KPI dashboards that track design’s influence on key metrics. Shout out to JP Checa from my team, who is showing us the way.

3. The AI-Augmented Designer

As we strengthen our business acumen, we must also embrace the tools that will define our future. As artificial intelligence continues to reshape our industry, successful designers will neither fight against nor surrender to AI, but rather learn to collaborate with it effectively. This means understanding AI not just as a tool for automation but as a partner in the creative process. Designers will need to develop skills in prompt engineering (the art of effectively communicating with AI tools), pattern recognition, and ethical AI implementation. The goal isn’t to replace human creativity but to augment it, allowing designers to focus on higher-order problems while AI handles more routine tasks.

In practice: Begin by identifying repetitive design tasks in your workflow that could benefit from AI assistance. Create an AI experimentation framework that allows designers to safely test new tools while maintaining quality standards. Marvin Tabangay from my leadership team has set up a weekly ritual showcasing ‘unhinged designs’ powered by AI — experimental explorations that push the boundaries of what’s possible while teaching us valuable lessons about AI’s capabilities and limitations.

4. The Ethical Experience Architect

With these technological capabilities in place, we must turn our attention to their responsible implementation. Tomorrow’s product designers must become stewards of ethical technology. This goes beyond simply following design principles — it requires actively anticipating potential misuse cases and designing safeguards against them. Every design decision must be evaluated not just for its immediate impact, but for its potential societal implications. This means developing new frameworks for ethical decision-making and building strong partnerships with experts in fields like psychology, sociology, and ethics.

In practice: Implement an ethics review checklist for all major feature launches. Establish regular cross-functional ethics workshops with experts from different disciplines to evaluate potential impacts. Shout out to Jess Cox, our Design Program Manager extraordinaire who’s worked with our Program and Ops leadership to establish design reviews and stage gates to help us do just this.

5. The B2B Experience Elevators

Finally, we’re seeing a fundamental shift in how we approach B2B product design. Drawing from Margaret Stewart’s vision of “elegant tools,” successful product designers will bring consumer-grade experiences to enterprise software. This means rejecting the false dichotomy between power and usability, and instead creating experiences that are both sophisticated and intuitive. The key is understanding that B2B users are still human users, with the same need for clarity, efficiency, and delight in their work tools. Using your platform’s ‘jobs to be done’ as a framework (the core tasks and goals users need to accomplish) ensures the journey you map connects core functionality to delightful experiences.

In practice: Map your B2B user journeys focusing on emotional experience alongside functional needs, using this framework to connect core functionality with delightful experiences. Create a ‘consumer-grade’ scorecard to evaluate your enterprise features against best-in-class consumer apps. Shout out to Justin Shen, our NYC-based design manager for work he’s leading to give the Product Org at SimplePractice an amazing artifact that makes these connections clear for our cross-functional teams.

Looking Ahead

These five evolutions represent more than just trends — they’re fundamental shifts in how we approach product design. Success in 2025 will require designers who can navigate these changes while maintaining their core mission: creating products that serve human needs effectively and ethically.

What’s particularly exciting about these changes is how they interweave and reinforce each other. A full-stack product designer with strong business acumen is better positioned to make ethical decisions. An AI-augmented workflow creates more space for deep thinking about user needs. And a focus on elegant B2B experiences pushes us to innovate in ways that benefit all users.

The product designer of 2025 will be more versatile, more strategic, and more ethically minded than ever before. It’s a challenging evolution, but one that promises to make our work more meaningful and impactful than ever.

Happy New Year, Design friends! I’m excited to see how these evolutions manifest in your organizations. Connect with me on LinkedIn to share your experiences and insights as we navigate this journey together.

--

--

Leonardo De La Rocha
Leonardo De La Rocha

Written by Leonardo De La Rocha

Dad, designer, coffee liker, advocate of respectable cocktails. Currently serving SimplePractice as Head of Design. delarocha.myportfolio.com

No responses yet